Charles Brand
15:53 28 May 20
I want to thank climate magic for their superior service for the last nine years. I hope many more years to come. They installed a brand trane a/c system and duct work nine years ago. They have been maintaining my system since then.
Their personnel are top of the line. They’re professional experts. Courteous, respectful and punctual. That goes from the office personnel to the field techs.
I lost my system because of the severe thunder and lightning storm recently. I called Michelle at the office. She dispatched a technician Jason McClanahan expediently. Jason’s excellent knowledge and troubleshooting abilities narrowed my problem to a small dc circuit card in the air handler. Jason replaced the component and had the cooling system running. He also recommended installing power surge protectors to eliminate future damage.
He installed those for me then did a thorough system test and identified another problem with my compressor. He showed me a dual capacitor that was leaking oil. Jason replaced it The system is cooling great.
Jason is very dedicated to his profession, very courteous a great expert who identifies problems quickly and provides sound resolutions.
I want to thank Michelle and Jason M. very much from Climate Magic. They are professionals and very customer oriented.
Thank-you
alene velez
16:23 20 May 20
We recently had a new air conditioning unit installed by Climate Magic.
It was a great experience, The technicians were very knowledgeable, they answered
all our questions and did an excellent job.
I recommend Climate Magic to everyone who needs Air Conditioning or
Heating services.
Keith Welch
21:54 18 May 20
I purchase a complete American Standard system from Climate Magic. The service that they performed was on time and exactly what was promised on the bid. They actually fixed some things that was not on the bid. Very professional and knowledgeable crew. This has been the best experience I have had from an A/C Company. I definitely would recommend them to anyone.
Don Whetzel
21:27 10 May 20
Had Climate Magic install a new A/C unit in our house and it works great. Angel and his partner were on time and efficient during the install. I have used Climate Magic for over 25 years and will continue to do so. I do miss Lonnie hope he is doing well in his retirement.
Greg Zuschlag
20:26 04 May 20
Much could be said about my experience, but I will keep it short and sweet. The folks at Climate Magic were the utmost professional; they were able to correctly diagnosis what I needed; provided "non pressured" options, including zero financing; responded to all emails instantaneously; showed great competence in knowing what do to; scheduled promptly; and completed their work in an unbelievably quick manner. 'Nuff said!
Michael Campbell
07:59 25 Apr 20
I deal with a lot of small businesses. I am a combat disabled, retired Marine Colonel who builds a small number a very special weapons systems for very special people. I only use what I consider from testing, to be the highest quality most cost effective components and try to use US Made and especially “Texas small businesses” whenever possible.
That is why Is why chose Climate Magic. But the time they finished my install I had already called three of neighbors and customers to USE this great team!!!! Finding good HVAC technicians is “good” these people are a cut above OUTSTANDING!!!
Li Yu
14:20 20 Apr 20
When comes to a big purchase such as AC system, anyone would be skeptical about calling a company with the uncertainty about cost of the equipment, quality of the service and professionalism of the technician. I am the one of them. 4/10/2020 I noticed my AC was not producing enough cold air. I called Climate Magic (CM). On the phone Michelle was very helpful and she send technician Peter to my house just within two hours on a such short note! Peter was very friendly yet very professional. He gave my all the options for my AC and answered all my questions about the pros and cons of each options. On 4/13/2020 Peter and Ernie installed new AC in my house and it works great!! What they did was just like Peter told me that they install AC into my house is as it was in his own house! Later I had couple some questions, Peter called my right away and gave the answers. Michelle called me later and told me she is going to take care of all the paper works including rebates. I had great experience with Peter, Ernie, Michelle and CM. I would give them 10 stars if I could!
ROBERT BOOKSH
15:58 18 Mar 20
Climate Magic recently installed a new air conditioner for us. Pete and his group were punctual, efficient and very friendly. They left the area clean and neat. Everything went perfectly. Climate Magic has done semi-annual inspections for us for over 20 years and we appreciate their work. Particular inspectors we have enjoyed are Martin and Lonnie and, currently, Steve Olivas. We would recommend Climate Magic to any one.
Louise Chumley
20:54 12 Mar 20
Punctual, informative and excellent work and clean up. They replaced 3 units for us with 2 of them being difficult attics to work in and did a great job - no issues - just great installations. Kept us informed at all times and helped us get our CPS rebates and a multi system discount.
Lori Cremeens
18:04 11 Feb 20
Had a brand new system upstairs attic and outside put in 2 days ago. The owner of the company was extremely informative on everything that needed to be done, and no pressure at all. His team of guys that installed the unit were a great bunch of guys. Always on time, very responsive on any questions that were asked, and a great clean up every where. So highly recommended if you need any service done to your unit inside or outside!!!
helen tally
04:06 31 Jan 20
The work ethics of a great company start @ the top; the entire crew with Climate Magic was professional, organized and went to work immediately (@ installing my new unit/replacing all ducts). The confidence demonstrated by each offered peace of mind; no waiting for direction. This is the company all of us want.
Austin Thornblom
16:55 05 Dec 19
I’ve used Climate Magic for many years and always receive excellent service. Lonnie, Martin and Carl have all been out to my house. Through the years they have replaced my A/C and my furnace. When it’s time to replace again I will give them a call.
Virginia Huber
01:15 27 Nov 19
We've been a Climate Magic customer for over 10 years. They have been servicing our a/c and heater to keep them running smoothly. They always call to let me know that someone is on the way. Their employees are always very thorough in their work. They are trustworthy and dependable. Couldn't ask for a better company.
Nan Palmero, MBA
00:58 22 Nov 19
I had a great experience with Climate Magic. Martin was extremely professional and courteous. He spent the time to properly clean my a/c unit, ensuring that it runs in tip-top shape. I'm thankful for their service and their technology that makes our communications fast and easy. I'm happy to recommend them!
Jayne Ledwig
22:53 12 Nov 19
Climate Magic provided us with a new AC and Heating unit. Hunter came out and showed us several options and explained each one completely. Peter was the on site installation technician and he and his crew where very professional and did a quality installation. After they completed there work they made sure that the site was completely picked up. He explained how to use the new thermostat and was very patient answering all of our questions. Great job Climate Magic.
Monique WELLESLEY
19:24 23 Oct 19
My husband Loyd and I have been using Climate Magic for years.
They provide the very best in customer service and workmanship.
Michelle is amazing for scheduling and always friendly and knowledgeable.
Usually, Martin is our technician and he does an outstanding job with all heating and cooling maintenance.
Yesterday, our technician was Pete, he is young and enthusiastic about his position with the company.He is very friendly and did a FANTASTIC job with our winter check up.
Climate magic is the BEST in ac/heating for San Antonio and surrounding cities.
David Wagoner
14:26 18 Oct 19
Nobody does it better, more professional, on time and fair priced as far as we are concerned, than Climate Magic. We love our entire system and the cost saving each month are better than even they touted. We have had our system 6 years and they come out 2 times a year and keep it clean and running efficiently.
Joyce Swartz
23:09 14 Oct 19
I have been a customer of Climate Magic since having them install Central A/C in my home more than 20 years ago. Due to the small size of my home, and the lack of typical 'attic', I was impressed with the expertise and diligence which quickly had problems solved ... and had my Central A/C & Heating unit installed. Over the years, I have remained impressed with their professional and knowledgeable people who work for them. Always neat, thorough, and friendly during the twice a year check-ups. I can count on one hand the number of times I've needed to call with any problems, (which were handled very quickly.) Recently had an updated unit installed and I would not have considered having anyone but Climate Magic do it. They have been honest, reliable, and dependable for so long I know I can count on them... sort of like family.
Brandi Specia
19:38 08 Oct 19
Great experience - They were on time and professional. They quoted us a reasonable price. In the end, it came out even cheaper! Before we had the work done, I requested to speak to the owner and he called within 5 minutes. He even came to check the work upon completion to ensure we were completely satisfied.